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Some COVID-19 Regulations Regarding Medical Transport

In the wake of the global COVID-19 pandemic, the travel landscape has undergone significant transformations. As individuals venture back into air travel, the importance of understanding and adhering to safety protocols cannot be overstated. EmergencyJet, a renowned leader in medical evacuation and travel protection services, has taken proactive measures to ensure the safety and well-being of its members. In this blog, we delve into the comprehensive COVID-19 rules and regulations implemented by EmergencyJet, highlighting their commitment to providing secure and worry-free travel experiences.

 

Find out if a particular country is covered

 

If it has been designated as "Level 4," it falls under our scope of services. While our Rules & Regulations state that our services are limited to destinations labeled as Level 4 (do not travel), and sometimes Level 3 (reconsider travel) by the U.S. Department of State, we want to clarify that if a country is classified as Level 4 solely due to COVID-19 concerns, our membership benefits will still apply. However, if a country attains Level 4 status due to factors like extreme violence, crime, terrorism (e.g., Haiti), or is designated as a war zone (e.g., Syria, Afghanistan, or Iraq), membership benefits are restricted for such Level 4 countries. Given the dynamic nature of State Department Advisories, entry requirements, and evolving conditions, we recommend checking the U.S. Department of State Travel Advisories website for the latest information on your specific destinations before your departure. For any other queries, feel free to reach out to our Membership Services team. Our transport/emergency line is available 24/7 to assist you.

 

Suggested read: A Deep Dive into EmergencyJet's COVID-19 General Information

 

Process and duration of transporting a COVID-19 patient

 

We introduced COVID-19 transport in October 2020, at no extra cost to our members, and extended it to global coverage in July 2021. COVID-positive transports have been a routine part of EmergencyJet's services since then. The mechanism for a COVID-19 transport mirrors that of a regular transport: if you are hospitalized, we facilitate medical transfer to your chosen hospital back home. However, COVID-19 transports involve specialized isolation equipment, and the process may take additional time due to the completion of necessary paperwork through the CDC and securing a bed at the receiving facility. The transport of COVID-positive patients is a carefully regulated procedure, subject to stringent criteria set by governmental agencies and individual countries.

 

Situations where local hospitals are at full capacity but the ER recommends admission

 

A common query from our members revolves around the possibility of needing hospitalization when no inpatient beds are available locally. The answer is affirmative! If a member is hospitalized in the Emergency Department and requires continued inpatient care, but no inpatient beds are accessible at that facility, provided all other transport criteria are met, membership benefits will be extended to facilitate the necessary transport.

 

Accompanying the member in the air ambulance

 

All air ambulance transports adhere to weight limits and safety protocols. In the case of COVID-19 transports, which may involve specialized equipment, EmergencyJet endeavors to include a family member or traveling companion with the member. However, due to the added weight of isolation pods or other necessary equipment, EmergencyJet cannot guarantee the inclusion of additional passengers. The primary consideration is always the safety of the patient, crew, and aircraft.

 

Returning a COVID-19-positive member who has not been hospitalized

 

If you test positive for COVID-19 without requiring hospitalization, transport under your membership benefits is not applicable. Many travel insurance policies covering "trip interruption" may address extended hotel stays for quarantine and potential rebooking of return tickets. Based on call volume, a significant majority of our members express more concern about avoiding being stranded in a hospital away from home. While EmergencyJet does offer transport for individuals testing positive, this service is only available outside of the membership on a fee-for-service basis.

 

Obtaining clearance for COVID-19 patient flights with the CDC has become increasingly challenging. The CDC has recently activated a dedicated COVID-19 desk, introducing additional paperwork filing and entry protocols for air ambulances transporting COVID-positive patients. Properly managing and transporting a COVID-positive patient is a serious matter, and EmergencyJet aligns with the protocols established, working closely with affiliates and the CDC to meet all entry requirements. It's essential to be cautious of any company claiming they can "circumvent the CDC," as the new CDC desk and filing process were implemented in response to such attempts by certain companies.

 

Medical Evacuation Assurance

 

In addition to providing information and support for pre-travel preparations, EmergencyJet distinguishes itself by offering medical evacuation services. This becomes particularly crucial in the context of the ongoing pandemic, where unexpected health emergencies can pose significant challenges. EmergencyJet's medical evacuation services ensure that members can be transported to their home country or a preferred medical facility in case of a medical emergency. This includes situations related to COVID-19, providing an added layer of security and peace of mind for travelers.

 

Conclusion

 

EmergencyJet's commitment to prioritizing the safety and well-being of its members is evident in its comprehensive COVID-19 rules and regulations. By addressing the unique challenges posed by the pandemic, EmergencyJet goes beyond traditional travel protection services, providing a holistic approach to ensure secure and worry-free travel. As travelers navigate the uncertainties of the current travel climate, having a reliable partner like EmergencyJet becomes instrumental. From pre-travel preparations and health protocols to medical evacuation assurance, EmergencyJet stands as a beacon of support for those seeking to explore the world while prioritizing their health and safety. In an era where adaptability is key, EmergencyJet emerges as a steadfast ally, offering peace of mind and protection for its valued members.

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Top Questions Regarding Air Medical Transport: FAQs

When every second counts in a medical emergency, air medical transport emerges as a beacon of hope. This specialized service utilizes aircraft to swiftly transport patients in critical condition or those requiring immediate medical attention. In this blog, we'll unravel the top five questions surrounding air medical transport, shedding light on the vital role it plays in saving lives and ensuring prompt access to advanced medical care. When is Air Medical Transport Necessary? Air medical transport becomes necessary in situations where time is the essence of life. Primarily, it is deployed for patients in critical conditions, such as trauma victims, individuals suffering from severe cardiac events, or those requiring urgent surgical intervention. Additionally, air transport is essential when ground transportation is impractical due to challenging terrains, remote locations, or the need for rapid access to specialized medical facilities. Understanding the critical nature of the patient's condition and assessing the urgency of medical intervention are key factors in determining the necessity of air medical transport. The goal is to minimize transit time and swiftly connect patients with the appropriate level of medical care. What Types of Aircraft are Used for Air Medical Transport? Air medical transport utilizes a variety of aircraft tailored to meet different needs and challenges. Helicopters and fixed-wing airplanes are the primary types of aircraft employed in this service. Helicopters: Ideal for short-distance transport and quick response in urban or challenging terrains. They can land in confined spaces, making them valuable for reaching accident scenes or remote locations. Fixed-Wing Airplanes: Suited for longer distances and inter-hospital transfers, fixed-wing aircraft provide a stable and controlled environment for medical care. They are equipped to handle extended flights, ensuring patients receive continuous attention during transit. The choice between helicopters and fixed-wing airplanes depends on factors such as the distance to be covered, the patient's medical condition, and the accessibility of the locations involved. How Quickly Can Air Medical Transport Respond to Emergencies? Time is of the essence in medical emergencies, and the speed of response is a critical factor in air medical transport. While response times can vary based on factors like location, weather conditions, and aircraft availability, services are designed for rapid deployment. On average, air medical transport services aim to be airborne within 15 to 30 minutes of receiving a call. This swift response ensures that medical professionals can reach the patient promptly and initiate critical care. Coordination between communication centers, emergency medical services, and healthcare providers is crucial to achieving these rapid response times. Who Comprises the Air Medical Transport Team? The air medical transport team is a highly specialized and skilled group of professionals, ensuring patients receive optimal care during transit. The composition of the team typically includes: Paramedics: Trained in pre-hospital emergency care, paramedics are skilled in assessing and stabilizing patients in critical conditions. They play a vital role in providing immediate medical attention during the transport process. Nurses: Registered nurses with specialized training in critical care are an integral part of the air medical transport team. They bring a depth of medical knowledge and expertise to manage various patient conditions during transit. Physicians: In some cases, air medical transport teams include physicians, especially when dealing with complex medical cases that require immediate intervention. Having a physician on board enhances the team's ability to handle diverse medical emergencies. This collaborative and multidisciplinary approach ensures that the air medical transport team is well-equipped to handle a spectrum of medical situations and provide the highest level of care en route to the destination. How is Air Medical Transport Coordinated? The coordination of air medical transport is a complex process involving seamless communication between various stakeholders. Specialized communication centers or dispatch services play a pivotal role in managing and coordinating air medical transport operations. When an emergency call is received, the communication center assesses the nature and urgency of the situation. They then coordinate with local emergency services, hospitals, and other healthcare providers to determine the most suitable aircraft and medical team for the mission. Weather conditions, airspace regulations, and the availability of suitable landing zones are also taken into consideration during the coordination process. The goal is to ensure a smooth and efficient transfer of the patient from the incident location or referring hospital to the receiving medical facility. What Safety Measures are in Place During Air Medical Transport? Ensuring the safety of both patients and the medical team is paramount. Air medical transport services adhere to rigorous safety standards and regulations. Aircraft are equipped with advanced avionics and safety features, and the crew undergoes regular training to handle emergency situations. Additionally, strict protocols are followed to minimize infection risks and ensure the well-being of all on board. How is Air Medical Transport Financed? The cost of air medical transport can be significant, and individuals often wonder about the financial aspects. While health insurance typically covers air medical transport, coverage may vary. Some services offer membership programs allowing individuals to subscribe and benefit from reduced or covered costs. Understanding the financial aspects beforehand is crucial to alleviate potential stress during emergencies. Conclusion Air medical transport stands as a critical bridge between patients in need and life-saving medical care. By addressing these top five questions, we gain a deeper understanding of the pivotal role this service plays in our healthcare system. Rapid response times, specialized aircraft, skilled medical teams, and efficient coordination collectively contribute to the success of air medical transport in providing timely and crucial assistance during medical emergencies. In a rapidly evolving healthcare landscape, Emergencyjet medical transport remains a cornerstone in the continuum of patient care

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Flying Safely: A Dive Into EmergencyJet's Transport Process

In the face of a medical emergency, every second counts. For travelers facing unforeseen health challenges away from home, having access to reliable medical transport services can make all the difference. This is where EmergencyJet comes into play, offering a lifeline to its members in distress. Let's explore the intricate process of EmergencyJet emergency transport, step by step. 1. Member is Admitted to the Hospital The journey begins with a member of EmergencyJet finding themselves admitted to a hospital due to a medical emergency while traveling. It could be anything from an unexpected illness to a serious injury, but what remains constant is the need for immediate assistance. 2. EmergencyJet is Contacted to Start Situation Assessment As soon as the member or their representative contacts EmergencyJet, a team of highly trained transport coordinators springs into action. Their first task is to conduct a comprehensive situation assessment. They gather information about the member's condition, the hospital where they're currently receiving care, and any pertinent medical history. 3. Physicians Examine the Patient With the situation assessment completed, the attending physician at the hospital where the member is admitted collaborates with a EmergencyJet physician. This joint evaluation ensures a thorough understanding of the member's medical status, helping determine the most appropriate course of action for their transport. 4. The Member Meets Criteria for Transport Based on the evaluation by the attending physician and EmergencyJet physician, it's determined whether the member meets the criteria for EmergencyJet transport. This decision hinges on various factors, including the severity of the medical condition, the availability of appropriate medical facilities at the destination, and the member's stability for transport. 5. Bed is Secured at Hospital of Member's Choice Once it's confirmed that the member meets the criteria for EmergencyJet transport, the next step is to secure a bed at the receiving hospital of their choice. This ensures seamless continuity of care upon arrival, with the member being transferred directly to a facility capable of meeting their specific medical needs. 6. The Transfer is Done Via Air Ambulance Affiliate or Commercial Airline with Medical Escort  Depending on the member's condition and the logistical considerations involved, EmergencyJet arranges for their transport either via an air ambulance affiliate or a commercial airline with a medical escort. In cases where time is of the essence or specialized medical equipment is required, an air ambulance provides the necessary capabilities for a safe and swift journey. Alternatively, if the member is stable for travel on a commercial flight but still requires medical supervision, a trained medical escort accompanies them throughout the journey. 7. The Medical Transfer to the Hospital is Completed With all arrangements in place, the medical transfer to the chosen hospital is executed according to plan. Whether it's a domestic or international transfer, EmergencyJet ensures that every aspect of the journey is meticulously coordinated to guarantee the member's safety and well-being. 8. EmergencyJet Transport Coordinators Follow-Up Even after the transfer is complete and the member has reached their destination hospital, EmergencyJet's commitment to their well-being doesn't end there. Transport coordinators follow up on the patient's status, liaising with medical personnel at the receiving facility to ensure a smooth transition and continued provision of care. Enjoy Our Widespread Network Numerous Global Dispatch LocationsAll our crew members and affiliates are always prepared to launch from widespread locations around the globe. Vast Fleet of Air AmbulancesWe maintain a vast fleet of air ambulances. We also have security response experts and trained medical escorts. We have some of the best flight personnel on the planet. We Function Round-The-ClockYou can trust us to serve you at any time of the day, all round the year. Ensuring Peace of Mind: EmergencyJet's Commitment to Excellence In the realm of medical emergencies, uncertainty and stress often go hand in hand. However, EmergencyJet's comprehensive approach to emergency transport aims to alleviate these burdens, providing peace of mind to its members and their loved ones. Let's delve deeper into the core principles that underpin EmergencyJet's commitment to excellence. Rapid ResponseTime is of the essence in any medical emergency, and EmergencyJet understands the critical importance of a swift response. From the moment a member contacts them, their highly trained transport coordinators kick into action, initiating the process with urgency and efficiency. Collaborative CareEmergencyJet's approach to emergency transport is rooted in collaboration and cooperation. By working closely with attending physicians at the member's current location and EmergencyJet's own medical experts, the most appropriate course of action can be determined. This collaborative care model ensures that every decision is informed by expert medical opinion, optimizing the chances of a successful outcome for the member. Personalized SolutionsNo two medical emergencies are alike, which is why the brand tailors its services to meet the unique needs of each member. Whether it's arranging transport via air ambulance or coordinating a medical escort on a commercial flight, every aspect of the journey is customized to ensure the member's safety, comfort, and well-being.  Global ReachMedical emergencies can occur anywhere in the world, and EmergencyJet is equipped to respond with its extensive network of resources and affiliates. Whether the member is stranded in a remote location or seeking specialized medical care abroad, EmergencyJet's global reach ensures that help is always within reach. Why Choose EmergencyJet?  The EmergencyJet emergency transport process is a carefully orchestrated sequence of steps designed to deliver prompt and reliable medical assistance to travelers in need. From the initial situation assessment to the final follow-up on patient status, every aspect of the journey is handled with utmost professionalism and dedication. With EmergencyJet by their side, members can travel with confidence, knowing that help is just a phone call away, no matter where they are in the world.

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A Guide To Claiming EmergencyJet Membership Benefits

In moments of crisis, every second counts. As an EmergencyJet member, you've taken a proactive step towards securing peace of mind during emergencies, ensuring you have access to premier medical transportation and assistance services when you need them most. However, understanding how to navigate and claim your membership benefits swiftly during an emergency is paramount. In this comprehensive guide, we'll walk you through the steps to efficiently claim your EmergencyJet membership benefits, ensuring a smooth and expedited process when time is of the essence. Selecting the Appropriate Membership  Regardless of your location in the United States, Canada, or Mexico, Emergencyjet offers tailored subscriptions to suit your requirements. We cater to a diverse range of clientele, including individuals, families, corporations, non-profits, students, expatriates, and more. Our clientele includes prominent figures in business and entertainment. You can trust that we have a membership option to safeguard you as well! Coverage Provided by EmergencyJet Membership - Trip Intelligence and e-AlertsMembers are informed about political unrest, natural disasters, health advisories, or other factors that might affect travel safety. Members get real-time alerts via email or SMS. - Emergency Medical Cash AdvanceMembers get access to financial assistance in case of a medical emergency during their travels, including expenses such as hospital bills, medical procedures, or medications. - Medical and Transportation BenefitsMembers retain the authority to designate the medical facility for transfer. Coverage extends to both business and personal travel. This includes services such as Travel Medical Emergency Referrals, Monitoring, Telephone Interpretation, and Message Relay. - Travel Security and Crisis Response Benefits24/7 Travel Security Response and Evacuation Services in scenarios involving political threats, terrorism, natural disasters, pandemics, and violent crime. 24/7 crisis response for situations such as kidnap for ransom, disappearance, wrongful detention, blackmail & extortion. Guidelines for Facilitating Our Assistance  To streamline our assistance process, it's vital that you: Keep your policy number easily accessible. Familiarize yourself with the specifics of your coverage. Maintain records from authorities, including police reports, official documentation, and airline communication. Retain receipts and medical records. For Emergency Assistance In the event of illness or injury abroad requiring medical assistance, such as a hospital referral to an approved network provider, or in more serious circumstances such as unlawful detainment, political unrest, natural disasters, kidnapping, or death, please contact us at your earliest convenience. 24/7 Assistance Email: assist@emergencyjet.com If emailing isn't feasible, you can reach us by phone at 1888-509-1184 from anywhere globally. Essential Information for Emergency Claims When contacting us in an emergency situation, please ensure to provide the following details: Policy Number Insured Persons Name Insured Persons Location Insured Persons Date of Birth Policy Holders Name (if different) Nature of the Incident Next of Kin (if applicable) If medical treatment has commenced, please provide the name of the medical facility and their contact details. Any other pertinent information that may impact our response Medical Assistance and Incident Response are managed by Inherent Risks. For Non-Emergency Claims There are various reasons you may need to get in touch with us regarding your insurance. To file a claim or discuss an existing one, kindly email: claims@emergencyjet.com Once we've received all necessary documents, we will promptly process and evaluate your claim. Approved claims payments are typically issued within 5 to 10 business days. Be assured, we will notify you if further information or documentation is required to facilitate your claim. For general inquiries about policy coverage or any other concerns, please contact us at support@Emergencyjet.com Please include your Policy Number when reaching out, which can be found on your Certificate of Insurance emailed to you on the day of policy purchase. Furthermore, we offer a live chat service on our website during business hours. Be Prepared Preparation is key. Before any emergency occurs, familiarize yourself with the specifics of your EmergencyJet membership. Understand the coverage limits, eligibility criteria, and any additional services offered. Keep your EmergencyJet membership information readily accessible, whether it's stored in your wallet, saved on your phone, or bookmarked online. Follow Instructions Carefully Upon contacting EmergencyJet, carefully follow any instructions provided by the medical professionals or assistance coordinators. They may offer guidance on immediate first aid measures, safe evacuation procedures, or transportation logistics. Compliance with their instructions is crucial for ensuring your safety and expediting the assistance process. Stay Informed and Updated Throughout the emergency response process, stay informed and updated on the status of assistance efforts. Maintain open communication with EmergencyJet, providing any additional information or updates as necessary. Be proactive in seeking clarification or assistance if you encounter any challenges or uncertainties. Utilize Additional Services In addition to medical transportation, EmergencyJet offers a range of supplementary services to support members during emergencies. Depending on your membership level, these services may include medical consultations, travel advisories, legal assistance, and more. Document Everything  Keep detailed records of all communications, transactions, and interactions related to your EmergencyJet membership and the emergency situation. This documentation may include:Correspondence with EmergencyJet.Medical reports, diagnoses, and treatment plans.Receipts for medical expenses or services rendered.Any relevant travel documents or insurance policies.Maintaining thorough documentation facilitates the claims process and ensures that you have a comprehensive record of the events for future reference. Maintain Your Membership Finally, continue to maintain your EmergencyJet membership to ensure ongoing access to comprehensive medical transportation and assistance services. Regularly review your membership details, update any changes in contact information or medical history, and renew your membership as needed to stay protected wherever you go. Conclusion Claiming EmergencyJet membership benefits during an emergency requires preparation, clear communication, and proactive engagement. By following these steps and leveraging the resources provided by EmergencyJet, you can navigate emergencies with confidence, knowing that premier medical assistance is just a call away. Stay informed, stay prepared, and stay protected with EmergencyJet.

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Why You Should Trust EmergencyJet For Your Travel Security

In an era where global travel is more accessible than ever, and individuals traverse the globe for business, pleasure, or personal reasons, the need for top-notch security services has never been more critical. One such service that stands out in the realm of travel security is EmergencyJet. EmergencyJet, renowned for its medical evacuation and repatriation services, represents a paradigm shift in the way we approach personal safety while traveling. Rapid Response to Medical Emergencies  One of the primary reasons individuals opt for security services like EmergencyJet is the swift response to medical emergencies. Accidents and sudden illnesses can happen anywhere, and having access to a comprehensive medical evacuation service ensures that individuals receive the necessary medical attention promptly. EmergencyJet's ability to transport members to their home hospital of choice in times of medical crisis not only expedites the treatment process but also ensures familiarity with healthcare providers and facilities. Geographic Reach and Expertise The global landscape presents diverse challenges, from political instability to natural disasters. Security services like EmergencyJet are equipped with the expertise and network to navigate these challenges seamlessly. Their global reach ensures that members receive assistance, regardless of their location. Comprehensive Security Solutions EmergencyJet goes beyond medical evacuation, offering a suite of comprehensive security solutions. This includes travel security advisories, 24/7 access to a team of security experts, and assistance with lost or stolen items. By providing a holistic approach to security, EmergencyJet addresses the multifaceted nature of potential risks during travel, offering a well-rounded safety net for its members. Financial Protection Medical emergencies abroad can result in exorbitant costs, and standard travel insurance may not cover all aspects of evacuation and repatriation. EmergencyJet's services, however, extend beyond mere transportation; they encompass the financial implications of medical crises. By covering the cost of evacuation and repatriation, EmergencyJet provides a level of financial protection that can be instrumental in alleviating the stress and burden associated with unexpected medical expenses. Customized Solutions for Diverse Needs Every traveler is unique, with distinct preferences and needs. EmergencyJet understands this and offers customized solutions to cater to the diverse requirements of its members. Whether it's an individual, a family, or a corporate entity, EmergencyJet tailors its services to ensure that each member receives the level of security and assistance that suits their specific situation. Evolving Threat Landscape The need for top security services has never been more pressing in a world marked by evolving natural and man-made threats.  We can see political unrest, terrorism, and global health crises. Security services like EmergencyJet are equipped to navigate this ever-changing landscape. They provide members with up-to-date information and guidance to mitigate risks and ensure a safe travel experience. Assurance for Families For individuals traveling alone or families embarking on journeys together, the assurance of having a reliable security service like EmergencyJet in their corner is invaluable. This provides a sense of security not only for the traveler but also for their loved ones back home. Enhancing Corporate Duty of Care In the realm of corporate travel, employers have a duty of care towards their employees. Providing access to top security services like EmergencyJet is not only a prudent business decision but also a demonstration of commitment to employee well-being. Building Confidence in Travel  The importance of top security services extends beyond crisis management; it contributes to building confidence in travel. As individuals become more aware of the potential risks associated with global mobility, having a reliable security service becomes a prerequisite for a positive and stress-free travel experience. This confidence, in turn, bolsters the travel industry by encouraging more individuals to explore the world without hesitation. A Lifeline in Unforeseen Circumstances Ultimately, security services like EmergencyJet serve as a lifeline in unforeseen circumstances. Whether it's a sudden illness, a natural disaster, or a security threat, having a dedicated team ready to respond swiftly can make the difference between a manageable situation and a dire crisis. The peace of mind that comes with knowing assistance is just a call away is immeasurable. Bridging Gaps in Healthcare Quality One of the often overlooked aspects of international travel is the disparity in healthcare quality across different regions. EmergencyJet not only ensures prompt medical evacuation but also bridges gaps in healthcare standards. By facilitating repatriation to a familiar medical environment, members can be confident in receiving the highest level of care and maintaining continuity in treatment plans. A Testament to Preparedness In an unpredictable world, preparedness is key. Security services like EmergencyJet embody the ethos of preparedness, offering a safety net that goes beyond the reactive measures of standard travel insurance. By being proactive in addressing potential risks, EmergencyJet provides travelers with a strategic advantage, allowing them to navigate uncertainties with confidence and resilience. Navigating Legal and Language Barriers Emergencies abroad can be compounded by legal and language barriers. EmergencyJet's team of experts is well-versed in navigating these complexities, ensuring that members receive the necessary support without being hindered by bureaucratic obstacles or communication challenges. This comprehensive approach addresses the holistic needs of travelers in times of crisis. Conclusion The importance of top security services like EmergencyJet transcends the immediate benefits of medical evacuation and repatriation. As we navigate an evolving world, the role of security services becomes a necessity. They also act as a catalyst for positive change in how we approach and experience travel. 

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