FAQ

General

Emergencyjet is an air medical transport membership program that ensures you receive hospital-to-hospital medical transportation in case of a serious illness or injury while traveling more than 150 miles from home.

If you are hospitalized, Emergencyjet arranges medical transport to your home hospital of choice with no out-of-pocket costs beyond the membership fee.

Emergencyjet membership is available to individuals and families of all ages, covering both domestic and international travel.

Emergencyjet covers a broad range of medical situations, including serious illnesses, injuries, and infectious diseases, ensuring you receive the care you need.

Benefits

You can enjoy a wide range of benefits when you become an EmergencyJet subscriber. We will provide the subscriber with global air ambulances, guaranteed $15 cashback, and travel insurance coverage up to $150. You can also avail up to 60% discounts on reservations with 10,000 online retailers. You will also be protected with our coverage that includes terrorism, kidnapping, natural disasters, violent crimes, and other safety issues.

Emergencyjet Plus

No, Emergencyjet provides services worldwide, offering coverage wherever you are traveling, including remote and challenging locations.

No, Emergencyjet is not insurance. It is a membership program that focuses specifically on arranging medical transportation in case of a medical emergency while traveling.

You can become a member at any time, but it's recommended to join before you travel to ensure immediate coverage in case of an emergency.

Emergencyjet Plus focuses solely on medical evacuation, while travel insurance typically covers a broader range of travel-related incidents, such as trip cancellations or lost baggage.

Emergencyjet Professional

Yes, Emergencyjet Professional covers pre-existing conditions, as long as the member is stable at the time of enrollment.

Yes, Emergencyjet Professional can arrange medical transportation for multiple family members under the same membership.

Emergencyjet Professional has a 24/7 Emergency Response Center. Members can call the dedicated hotline provided in their membership materials.

No, Emergencyjet Professional does not limit the number of trips its members can take during their membership period.

No, Emergencyjet Professional memberships are non-transferable and apply only to the individual or family named in the membership.

Diamond Membership

To apply for Diamond Membership, you need to fill out an application, including a brief questionnaire that your doctor must sign off on. Unfortunately, this membership cannot be purchased online. For more information and to obtain an application, please fill out the request form.

Prospective members and their physicians must complete a general health questionnaire and medical statement. Members must have undergone a medical examination within the last 12 months. Only the Medical Statement form provided by Emergencyjet will be accepted.

The entire process to review the applications takes 5-7 business days. We request you to fill out the form in the correct manner so that the process can happen smoothly.

The applications can be passed without any exclusions. There may be some applications that are passed with exclusions. In that case, we will contact you to inform you about the exclusions and take your assent. Finally, applications can be disapproved, which will be notified via email.

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